Travellers lament customs tariff charges, harassment at Abuja airport

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By Henry Ojelu
ABUJA — Travellers arriving at the Nnamdi Azikiwe International Airport, Abuja, have expressed concerns over customs tariff charges imposed on goods valued above $300, describing the practice as burdensome and capable of discouraging both returning Nigerians and foreign visitors.

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Some passengers who spoke with journalists at the airport said they were subjected to harassment and additional scrutiny by officials upon arrival and required to pay duties on certain items brought into the country.

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Mr. Kalu Abia, a passenger who recently arrived from the United Kingdom, said many travellers were often unaware of the applicable duty requirements until they were stopped for inspection.

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According to him, while customs authorities have a responsibility to enforce import regulations, passengers should be adequately informed about items that attract duties before arriving in the country.

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“Many people are caught unaware when they arrive. There is a need for more public awareness and transparency so that passengers know exactly what is expected of them before they travel,” Abia said.

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Another traveller, Ahmed Sanni, said the implementation of the policy often creates frustration for passengers who believe they are carrying personal effects rather than commercial goods.

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Sanni noted that customs inspections and assessments sometimes result in delays and unexpected expenses for travellers.

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“Passengers understand the need for security checks and compliance with import regulations, but the process should be more seamless and predictable. When people are not properly informed, it creates unnecessary tension at the airport,” he said.

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The passengers also called for improved efficiency in the handling of arriving travellers, arguing that a positive airport experience is important for Nigeria’s image as a destination for business and tourism.

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They urged the Federal Government, the Nigeria Customs Service and the National Assembly to review concerns raised by passengers and ensure that customs procedures remain transparent, fair and consistent with international best practices.

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The travellers further advocated increased public sensitisation on import duty regulations to reduce misunderstandings and disputes between passengers and airport officials.

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The Nigeria Customs Service has consistently maintained that duties on applicable goods are collected in line with existing laws and regulations governing imports into the country.

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